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Lotus Notes - No emails showing up in Inbox - but are in "all documents" folder?

We have a notes user who is no longer receiving emails to their inbox. Their emails do show up in the "All documents" folder. I've tried refreshing/replacing the template. I've run fixup, updall, and...

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Lotus Notes - No emails showing up in Inbox - but are in "all documents" folder?

Since u already installed the fixes and it still doesn't work, maybe you could go to Tools -> Rule  and add a rule for every new mail that moves to the Inbox. If that still won't work, your...

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Lotus Notes - No emails showing up in Inbox - but are in "all documents" folder?

I have experienced problem similar to yours several years ago, when we migrate some users from exchange to domino 851.  For our case, we found out that the mail template (with multilingual)  caused...

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Lotus Notes - No emails showing up in Inbox - but are in "all documents" folder?

Thanks guys, I've totally deleted the user and recreated them with a new .nsf And I still have the same issue. ...   

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Lotus Notes - No emails showing up in Inbox - but are in "all documents" folder?

Ok, there is an alias for that users address somewhere.. Messages are being auto forwarded to the users personal email. There are no rules setup for that email on the client or server. Anyone know how...

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Lotus Notes - No emails showing up in Inbox - but are in "all documents" folder?

Let me understand; you deleted the user's .nsf file and you removed their person's document in the notes NAB? Then after you recreated their account and nsf file their email is still being forwarded...

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Lotus Notes - No emails showing up in Inbox - but are in "all documents" folder?

Thats correct, deleted the nsf, and deleted the persons document. I then created the user again new nsf, new mail file name etc) There was initially a forwarding email address in the persons document....

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Lotus Notes - No emails showing up in Inbox - but are in "all documents" folder?

Is there more than one domino server in this network? Is there an older copy of the NAB that is still holding onto that setting? After deleting the person document and recreating it you may need to...

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Lotus Notes - No emails showing up in Inbox - but are in "all documents" folder?

Yes, we run into this with our users all the time. There is an option to "Show" or "View" only the unread messages ("Unread Only") on the far right of the action bar above the Inbox view. If "Unread...

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Lotus Notes - No emails showing up in Inbox - but are in "all documents" folder?

This sounds very much like a problem we had a while ago with some of our users It was a corrupted $Inbox view. I can't remember the exact steps I took to fix it but it revolved around creating a...

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Lotus Notes - No emails showing up in Inbox - but are in "all documents" folder?

Hi, Yes, Michael is ríght. It is a corrupt ($Inbox)-folder. First, create a temporary folder called TempInbox. Move all Inbox content to TempInbox. Go into designer and delete ($Inbox) from the Folder...

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Lotus Notes - No emails showing up in Inbox - but are in "all documents" folder?

I tried the corrupt inbox trick, but the issue wasnt resolved. Our Domino server actually blue screened a while ago, and after this happened the inbox was working again. Weird. thanks for all of the...

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Lotus Notes - No emails showing up in Inbox - but are in "all documents" folder?

I cant see how to give a best answer in the new community? :(  (cant find the option)

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Lotus Notes - No emails showing up in Inbox - but are in "all documents" folder?

I seen this happening often, it defently a template issue and no rules related. If you work with replicas make sure to replace the template on the server box with the english default template

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Lotus Notes - No emails showing up in Inbox - but are in "all documents" folder?

Just a question re: Michael's reply above.   How do you move the items from $Inbox to a new folder if you are unable to see them?  Thanks

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Lotus Notes - No emails showing up in Inbox - but are in "all documents" folder?

have u try this ? i ever face the same problem a few  years ago. But i can find the solution.. from ur lotus console. for specific user > load updall mail\robin.nsf -r or for all users > load...

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Re: Lotus Notes - No emails showing up in Inbox - but are in "all documents" fol

When looking in Designer, we found it was putting a second Inbox in the mail file.  (this happened after 8.5.3 fp3 upgrade) We removed the extra inbox and did a replace design and that is fixing it.

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Lotus Notes - No emails showing up in Inbox - but are in "all documents" folder?

http://www-01.ibm.com/support/docview.wss?uid=swg21967775http://www-01.ibm.com/support/docview.wss?uid=swg21093841

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